Refund policy

Return & Refund Policy

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

The item must be unused, unworn, and in the same condition that you received it
The item must be in its original packaging
Proof of purchase (order number or receipt) is required

To start a return, please contact us at [your support email]. Returns sent without prior approval will not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Please note that return shipping times may vary depending on your location and the return address provided.

Non-Returnable Items

The following items are not eligible for return or refund:

Items marked as final sale
Personalized or custom-made items
Gift cards
Items damaged due to misuse or normal wear and tear

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of the issue. We will review the case and offer a replacement or refund where applicable.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to your original payment method
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider